At The Fabric Social, social impact is the core of our business. All of our products are made in small batches and to the highest standard of quality possible. We provide product descriptions on every item to ensure you know what you are buying. As well, it is always recommended that you check the sizing on our items before you make a purchase. We want to be 100% sure that it will be the perfect fit for you!
While we care for our customers (you keep the looms moving!), we sadly, cannot refund everything. If you would like to return an item sold on clearance we are only in a position to issue store credit. If you would like to return an item sold at full price you have a choice between store credit or a refund. We ask for your patience in the process. We are a small business operating with a minimal number of staff. We will always try to get back to you within 48 hours.
Please note that whilst we try to ensure that colours of products appear accurately, we cannot guarantee that your device’s display of a colour will be completely accurate as computer monitors, tablets and mobile devices vary. As well, all items are handmade and may vary - but that's the beauty!
Products are shipped within 48 hours by regular post from Melbourne, Australia.